Best fit
Who this works for.
- Support teams drowning in tier-1 tickets
- Sales teams missing leads outside business hours
- Internal knowledge bases nobody reads
What's included
Every Australian engagement comes with these foundations.
Knowledge base ingestion
Pull from your help docs, Notion, Confluence, or PDFs. Re-indexed automatically.
Tool use
Bots that can look up orders, refund payments, or schedule meetings, not just chat.
Human handoff
Clean escalation to your support team with full conversation context.
Analytics
Resolution rate, deflection rate, top unanswered questions.
Process
How a chatbots & agents engagement actually runs.
What you walk away with
Deliverables.
- Production chatbot on your site, in your app, or in Slack
- Admin console
- Analytics dashboard
- Monthly review and tuning
Stack
Tools we use.
Anthropic Claude
OpenAI
LangChain
Pinecone
Intercom
Zendesk
PostHog
We're stack-flexible. If your team already runs on something different, we'll match it.
Australian pricing
Three engagement sizes. One fixed price for each.
Quotes from three matched Australian developers come with their own pricing in AUD. These ranges are what most projects land on.
Knowledge bot
from $3.5k
Q&A bot trained on your docs. Great first AI win.
- Document ingestion
- Up to 1k users/month
- 4 weeks
- Slack or web
Most picked
Support agent
from $12k
Bot that takes actions: lookups, refunds, scheduling.
- Tool use
- Human handoff
- CRM integration
- Analytics
Custom agent
from $32k
Domain-specific agent with custom logic and high accuracy needs.
- Fine-tuned model
- Custom evals
- Dedicated infra
- Ongoing tuning
FAQ
Common questions.
They will if it's bad. We design for graceful failure and easy escalation, so customers always have a path to a human.
Yes, via system prompts and few-shot examples. We also include eval tests to catch voice drift.
Keep exploring
Related services for Australian projects.
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From RAG chatbots to fine-tuned production agents.
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Machine Learning
Custom models, vision, NLP, and recommendation systems.
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Automations
Connect your stack with Zapier, Make, n8n, or custom code.
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Custom Software
Bespoke platforms built around the way you actually work.
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