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AI Agents

Grounded AI Support Agent

A website assistant that actually knows your business, answers the repetitive 80% and hands the rest to you with context.

38 vetted developers deliver this service Typical delivery: 3–4 weeks
Fixed price
$4,950 AUD
Ex GST · fixed-scope written quotes · no obligation
Talk to a human first
✓ Service Guarantee on every engagement
✓ You own everything: code, accounts, content
✓ Australian developers, Australian hours
Grounded AI Support Agent example design, screen 1 of 3
Grounded AI Support Agent example design, screen 2 of 3
Grounded AI Support Agent example design, screen 3 of 3

Concept previews illustrating this service's typical deliverables.

What this is

The service, straight up.

The difference between a support agent and a liability is grounding: this build trains the assistant exclusively on your real content (site, policies, price lists, FAQs, past support threads), tests it against a benchmark of your actual customer questions before launch, and constrains it to say "let me get a human" rather than improvise beyond its knowledge. The result answers the repetitive majority (hours, pricing, availability, how-it-works, order status where integrated) instantly, around the clock.

Every conversation is logged and the weekly digest shows you what customers ask, where the agent escalated, and which gaps in your content keep generating questions, which quietly becomes a product and content roadmap. Escalations arrive with full context so your team never starts from "how can I help?". Works on your website, and optionally Messenger and Instagram where your customers actually are.

What's included
  • Grounded exclusively in your real content
  • Pre-launch testing against real question sets
  • Escalation with full conversation context
  • Order/booking status integration where available
  • Weekly digest: questions, gaps, escalations
  • Website + Messenger/Instagram deployment
How it works

Fixed price, not fixed blind.

01
Two-minute brief

Tell us about your business and pick this service. The listed price anchors every quote: no bait, no mystery ranges.

02
Three of the 38

Within 24 hours, three of the 38 vetted developers who deliver this service send written, fixed-scope quotes. Compare and choose.

03
Build, guaranteed

Typical delivery in 3–4 weeks. If a matched developer drops the ball, we step in. Service Guarantee, always.

FAQ

Fair questions.

Grounding, testing and escalation, the three things that make it safe to leave alone with customers. The widgets improvise; this build is constrained to your facts and measured against your real questions before it meets a customer.
It says so and hands off, immediately and gracefully, with the conversation attached. "Confidently wrong" is the failure mode this architecture exists to prevent.
Yes, incrementally: booking lookups, order status, appointment changes where your systems allow. Each action is added deliberately with its own guardrails rather than switched on wholesale.
Ready when you are

Grounded AI Support Agent, $4,950.

Three written quotes from the 38 vetted developers who deliver this service, inside 24 hours. Free, no obligation, Service Guarantee included.

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